Frequently Asked Questions
What is HORA?
HORA is a modern beauty brand focused on creating practical, stylish tools designed to fit effortlessly into your everyday routine.
How long does shipping take?
Shipping times vary depending on your location. You’ll receive tracking information once your order has been shipped.
Do you offer international shipping?
We currently ship to selected locations. Available shipping options will be displayed at checkout.
How can I track my order?
Once your order has been shipped, you’ll receive a confirmation email with your tracking information.
Can I change or cancel my order?
If you need to make a change to your order, contact us as soon as possible. We’ll do our best to assist you before your order is processed.
What if my order arrives damaged?
Please contact us with your order number and photos of the damaged item. Our team will review your request and assist you with the next steps.
How can I contact HORA?
You can reach us through our Contact Us page. We’ll get back to you as soon as possible.